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Screenshot of Lucid Help Desk Lucid Help Desk 8.01.0012
Track requests for a variety of maintenance and installation services (e.g., Requests for the installation or repair of computers, computer software, telephones and facility requests). Maintain historical records showing who requested the service, who resolved the issue and how long it took to complete. An integrated employee database allows you to maintain employee department, computer, and phone number information. Support personnel are...
Price: USD $69.95;   License: Demo   File Size: 17950 KB;
Platform: Windows 2000, Windows, Windows XP , Win7 x32,WinOther,WinServer,WinVista,Other

Bug Tracking Software - Lucid Help Desk - Track Problems Service Requests
No Screenshot Fast Track - Test Management 5.0
FeaturesDocument test cases and record execution results using Fast Track - Test Management. This tool also allows you to track tests executed for a given software release and also help automate the initiation of Fast Track Requests for failed test cases.The close interface with Fast Track - Request Management has the following key features:The project and component for the request are set automatically to match those of the test case. The...
Price: USD $50.00;   License: Commercial   File Size: 14666 KB;
Platform: Windows NT, Windows, Windows 2000, Windows XP

Test Case - Test Management - Test Catalogue
Screenshot of Request Tracker Request Tracker 3.1
Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. An ideal solution for help desks of any type of call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print...

Price: USD $149.00;   License: Shareware (Free to Try)   File Size: 4807 KB;
Platform: Windows, Windows 95, Windows 98, Windows Me, Windows NT, Windows XP

Time - Helpdesk - Help Desk - Crm - Time Management - Call Center - Customer Service - Customer Relations Management - Workorder Database - Kms
Screenshot of Web Work Order Web Work Order 2.2
Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work, such as, the expected...

Price: USD $95.00;   License: Shareware (Free to Try)   File Size: 1276 KB;
Platform: Windows 98 , ME, NT, XP, 2K

Service Request - Browser Based - Support - Reports - Low Cost - Web Work Order - Reduce Calls - Customer Self-service - Improve Customer Relations - Track Requests
Screenshot of ISMRR ISMRR 1.01
Request and Response was designed to allow companies to track user requests. Since ISMRR allows for complete customization, there are no limits on what can be tracked. Track requests from other users Local and remote installs supported Connect from any remote site Configure almost all aspects of the program Use for any project tracking, not just computer related (fully customizable) Color coding of Requests and Users Connect to...

Price: USD $79.00;   License: Commercial   File Size: 6695 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Help - Request - Desk - Response - Ismrr
Screenshot of DoSHTTP DoSHTTP 1.0
DoSHTTP is an easy to use and powerful HTTP Flood Denial of Service (DoS) Testing Tool for Windows. DoSHTTP includes URL Verification, HTTP Redirection and performance monitoring. DoSHTTP uses multiple asynchronous sockets to perform an effective HTTP Flood. DoSHTTP can be used simultaneously on multiple clients to emulate a Distributed Denial of Service (DDoS) attack. DoSHTTP can help IT Professionals test web server performance and...

Price: USD $14.99;   License: Shareware (Free to Try)   File Size: 4228 KB;
Platform: Windows 2000, Windows 2003, Windows XP, Windows Vista , Windows Vista Ente

Network - Http - Internet - Security - Monitoring - Performance - Request - Testing - Dos - Url
Screenshot of iHelpdesk iHelpdesk 2.2 Build 1530
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT...

Price: USD $0.00;   License: Freeware   File Size: 36454 KB;
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Helpdesk - Help Desk - Tracker - Issue - Issue Tracker - Improve Service Quality
Screenshot of iHelpdesk for Linux iHelpdesk for Linux 2.2 Build 1530
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT...

Price: USD $0.00;   License: Freeware   File Size: 36454 KB;
Platform: Linux

Helpdesk - Help Desk - Tracker - Issue - Issue Tracker - Improve Service Quality
Screenshot of iHelpdesk for Linux 2.2 Build iHelpdesk for Linux 2.2 Build 1530
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT...

Price: USD $0.00;   License: Freeware   File Size: 36454 KB;
Platform: Linux

Helpdesk - Help Desk - Tracker - Issue - Issue Tracker - Improve Service Quality
Screenshot of iHelpdesk 2.2 Build iHelpdesk 2.2 Build 1530
iHelpdesk is a web-based help desk software. It can help you keep track of issues, reduce manual effort in resolving problems and improve service quality. Benefits: Improve customer service perception and satisfaction. Increase accessibility through a single point of contact, communication, and information. Increase productivity of support staff by automating processes, policies, and tasks. Improve teamwork and communication. Reduce IT...

Price: USD $0.00;   License: Freeware   File Size: 36454 KB;
Platform: Windows XP, Windows, Windows Vista , Windows Vista x64,Windows 7,Windows 7 x64

Helpdesk - Help Desk - Tracker - Issue - Issue Tracker - Improve Service Quality
No Screenshot Fast Track - Request Management 5
FeaturesUse this tool to manage and track project requests including; change requests, problem reports, software bugs or incidents. You can also define your own request types and each of these can have its own request work flow. Fast Track - Request Management includes PRINCE 2 Support and integrates with MS Visual SourceSafe.Requests have the following attributes:ProjectRequest TypeComponentSeverityPlatformReleaseStatusRequests are progressed...

Price: USD $50.00;   License: Commercial   File Size: 14666 KB;
Platform: Windows NT, Windows, Windows XP, Windows 2000

Screenshot of TRICK-TRACK! TRICK-TRACK! 3.00
Test your reflexes with the new Trick-Track!. The idea of the Game is to defend the Ball from reaching the RED AREA behind you, also you should shoot the ball to make it reach the opposite RED AREA to gain a point. When the ball falls in one of the two pockets on either sides of the red area, it is sent from one of the two opposing pockets with a higher speed. Controls: First Player: UP-ARROW : MOVES THE RIGHT RACKET UPWARD. DOWN-ARROW...

Price: USD $0.00;   License: Freeware   File Size: 9664 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows 2000, Windows XP

Game - Games - Tennis - Pinball - Snake - Eipc - Nokia Snake - Trick-track - Tricktrack - Hokey
Screenshot of Advanced Track Eraser Advanced Track Eraser 3.1
Advanced Track Eraser is designed to protect you by erasing all the unwanted history data on your computer. With simply one click, Advanced Track Eraser allows you to erase the cache, cookies, history, typed URLs, autocomplete memory, index.dat from your browsers, and Window's temp folder, run history, search history, open/save history, recent documents, etc.

Price: USD $29.95;   License: Shareware (Free to Try)   File Size: 1562 KB;
Platform: Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

Privacy - Internet Eraser - Track Eraser
Screenshot of Track Trouble Track Trouble 1.08
Track Trouble is a tile-laying puzzle game that requires the player to place pieces of track as fast as possible. When the train leaves its shed, the stations had better be connected or there will be trouble! Many levels include picking up passenger carriages and stopping at fuel towers. There are over 60 pre-designed levels and a random level mode allows unlimited fun for all the family! Classic gameplay is enhanced by gorgeous 16-bit...

Price: USD $14.95;   License: Shareware (Free to Try)   File Size: 1991 KB;
Platform: Windows 98, Windows Me, Windows 2000, Windows XP

Puzzle - Shareware - Strategy - Track - Family - Tile - Trouble - Train
No Screenshot CuteShield Track Eraser 2.02
CuteShield Track Eraser protects your privacy by cleaning up all the tracks of your Internet activities. The tool is integrated with IE and it can erase the browser cache, history, cookies, typed URLs, autocomplete list and so on in one click. You can also set the tool to automatically erase those tracks when you quit IE or quit Windows.Unlike some other privacy protection tools which only delete the files and thus can be easily recovered by...

Price: USD $24.95;   License: Shareware (Free to Try)   File Size: 993 KB;
Platform: Windows 95, Windows, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP

History Eraser - Track Eraser - Cache Eraser - Evidence Cleaner - Password Eraser
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